Technical maintenance services (inspection/fix) on high- medium complex diagnostic, therapeutic, rehabilitative devices
EYE4HEALTH – WORKFLOW
The system supports a multi-operators work-flow managed by a control room that can provide assistance to several units remotely located in different geographical areas.
Thanks to a dedicated repository, it is possible to record all the maintenance activities and to send support documentations to the on field operator during intervention
|Area of application||Technical maintenance services (inspection/fix) on high- medium complex diagnostic, therapeutic, rehabilitative devices|
|System requirements||Headapp SmartGlasses device with dedicated app and Wi-Fi connectivity or LTE router|
|Service Provided||Collaborative platform including audio/video streaming in order to support on field technicians during maintenance services with control room supervision|
|Advantages||Technicians’s remote support and assistance on unknow, rare or complex cases|